Hello. How can we help you?

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Accounts & Billing

Information on billing, payments, subscriptions, cancellation and refunds

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Getting Started

with private Spanish lessons. Free Demo Lesson, choosing instructor and more

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Planning your lessons

How to record your lessons on your computer, how to do homework, how to improve faster

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Our Platform & Methodology

Immersion, Visualization, One-on-One interaction, personalized content, successful repetition, continuous feedback, sustained motivation.

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Possible Issues with Virtual Classes

What happens if teachers do not show up on time? Why do we require 24 hour advance notice to schedule and cancel the lessons?

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How to set up your teacher's account

How to update your availability, how often do you get paid, what are the methods of payment, who is paying the processing fee and etc.